Privacy Policy | Natco Pharma

We, Natco Pharma Limited, adopted this Privacy Policy with respect to collection, use, storage and disclosure of personal information gathered by us in ordinary course of business. We respect the privacy of visitors to this Web site and understand that information about you, your health, and your health care is sensitive.


We are committed to protect the privacy of personal information and to handle the personal information in a responsible manner in accordance with the relevant privacy legislations in the countries of our operations (referred to as privacy legislation) from time to time.
This Privacy Policy explains how we collect, use and disclose your personal information, how you may access that information and how you may seek the correction of any information. It also explains how you may make a complaint on breach of privacy legislation.
We may make change to our policy, processes and systems in relation to how we handle your personal information from time to time. We will update this Privacy Policy on our website to reflect such changes.


Registration is not required for most of our services, hence it allows you to visit our site without telling us who you are. However, some services may require you to provide us with personal data. In these situations, if you choose to withhold any personal data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query. We collect information that is necessary and relevant to provide our core services and products. This information may include your name, address, date of birth, gender, This information may be stored on our computer records system and/or in printed records, phone number, email id , etc (collectively, information).
For healthcare professionals, we may contact you through a variety of means such as postal mail, phone, or e-mail to provide you with information and offers we believe may be of interest to you unless you opt out of these communications by contacting us as indicated below. We will notify you or will endeavour to make you aware that information is or has been collected from you. We will endeavour to inform you of the purpose of such collection and will provide you with access to our privacy policy that contains details about access, correction and complaints. We advise that if you notify us that you do not wish to provide the information to us we may not be able to provide you with the product or service you have asked for or give you the level of service you expect.

Cookies/ Internet tags

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to parent needs. We only use this information for statistical analysis purposes and then the data is removed from the system. We may use internet tags placed on both online advertisements that bring users to this site and on different pages of this site.


We may personalize and customize this Web site with reference(s) to product(s) and/or service(s) that we believe may be of interest to you, based on your previous interactions, information you have provided to us, or information about you that we have collected from 3rd party sources. We will treat your personal information as strictly private and confidential. We will only use or disclose it for purpose(s) directly related. We do not sell, trade, or otherwise transfer to other parties / agencies your personally identifiable information. This does not include trusted third parties who assist us in operating our website, so as long as those parties agree to keep this information confidential and the data is used only for the activities we have asked them to perform. We may also release your information when we believe release is appropriate to comply with the law, or protect ours or others rights, property, or safety. However, non-personally identifiable information including statistical data may be provided to other parties for marketing, advertising, research or other uses.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement in any manner.


We maintain adequate technical and organizational security measures to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. In the course of handling your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction. However, we cannot guarantee that it is completely secure from people who might attempt to evade our security measures or intercept transmissions over the Internet by other means.


If you believe that the information we have about you is not accurate, complete or up-to-date, we ask that you contact us in writing. You may also write to us and if you wish to opt-out from our mailings and other services and communications that you may have signed up for.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us at:
Address: Natco House, Road no. 2, Banjara Hills, Hyderabad 500 034, Telangana, India
Telephone: +91 40 2354 7532; Fax: +91 40 2354 8243